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https://help.esano.com

Buying on Esano

Search, wishlists, checkout, and messaging sellers.

Shopping & browsing

Find files and shops on Esano.

  • How to search and browse

    Find digital files on Esano with search, categories, and shop pages. No account required to browse.

  • How to use your wishlist

    Save listings you want to buy later. Wishlist lives at /wishlist on esano.com.

  • How to view a shop

    Every public shop has a page at esano.com/shop/ plus its slug, with listings, about, and reviews.

Buying a file

Cart, guest checkout, and payment.

  • How to buy a file

    Add a listing to your cart or check out, pay with Stripe, then download from Purchases or your receipt email.

  • How to check out as a guest

    You can pay without an account. Enter an email at checkout. Downloads come from the receipt email.

  • How to use the cart

    The cart holds listings before you pay. Open it at esano.com/cart.

  • What payment methods Esano accepts

    Checkout uses Stripe. Cards are always available. Apple Pay, Google Pay, and Link appear when Stripe and your browser support them.

Buying safely

Keep payments and files on Esano.

  • Tips for buying safely

    Pay only on esano.com. Never send card numbers in Messages. Files arrive through Esano downloads, not email attachments from strangers.

  • How to message a seller

    Use Messages on esano.com. From an order, sellers can Message Customer; buyers start a thread from the shop or listing.

  • How to report a listing or shop

    Use Contact us and choose Report an Issue. Include the listing or shop URL.

  • Keep your transaction on Esano

    Pay on Esano checkout. Download on Esano. Do not move the sale to another app because a message asked you to.