Do I need an account to check out?

Yes, you need an Esano account to pay. You can browse and fill your cart without one, but there is no guest checkout.

What happens when you check out signed out

1. Add items to your cart.
2. Open your cart drawer and select Check out.
3. The drawer shows "Sign in to check out. Your cart is saved." and the sign-in window opens.
4. Select Sign in, or select Register and then Create account if you are new. See sign in to Esano or create an Esano account for the full steps.

After you sign in, open your cart drawer again and select Check out to continue.

Where your cart is stored

• Signed out: Your cart is saved in your browser on that device. It does not follow you to another phone or computer.
• Signed in: Your cart is saved to your account. You see the same cart on every device where you sign in.

When you sign in, any items you added while signed out are merged into your account's cart, and the copy on the device is cleared. Each listing stays in the cart once, so nothing is duplicated.

Free items need an account too

Claiming free downloads also requires you to sign in, because the files are added to your Purchases and reviews page. See how to claim free items.

Why your cart might look empty

If you added items on one device while signed out and then open Esano on another, the second device has its own cart. Sign in on both to see one shared cart. For other reasons items can vanish, read why an item disappeared from your cart.

Need help signing in?

For problems with your password or sign-in codes, see reset a forgotten password and sign in with an email code. If you are stuck, contact Esano support.