Fees and payouts

What selling costs, and how and when you get paid.

16 articles

  • What fees does Esano charge sellers?

    Opening a shop is free. Esano keeps 20% of each sale, card processing included, and Stripe's payout fees come out of each bank payout at cost.

  • How much you earn on each sale

    See what you keep from a sale on Esano with worked examples at $1, $4.99, $10 and $29.99, plus how rounding and multi-item orders work.

  • What can be deducted from my payout?

    The only things Esano deducts from your payout are Stripe's payout fees, a failed-payout fee caused by wrong bank details, money owed and tax-form costs.

  • Stripe payout fees explained

    Stripe charges $2 for each month you get a payout plus 0.25% + 25¢ per payout. Esano passes them through at cost. See worked examples.

  • Connect Stripe to get paid

    Connect your Esano shop to Stripe during setup or later from Seller hub → Payouts. What you need, how long it takes and what waits until you finish.

  • Stripe says action needed or not finished

    What to do when your Esano Payouts page shows Not finished, Action needed or Stripe is reviewing, and what is paused until Stripe is satisfied.

  • How the 14-day payout hold works

    Every Esano sale is held 14 days after payment, or after final delivery for custom work, before payout. See the timeline and what can extend the hold.

  • Payout schedule and the $25 minimum

    Esano sends bank payouts every other Friday from October 23, 2026, for earnings eligible by midnight Central time, with a $25 minimum after deductions.

  • Read your Payouts page

    What On hold, Available, Bank payout pending and Paid to bank mean on your Esano Payouts page, plus the notices, balance history and earnings table.

  • What do bank payout statuses mean?

    What reserved, transfer pending, bank pending, paid, failed, returned and unknown mean in Recent bank payouts on Esano, and what to do for each.

  • Download your payout statements

    Download a monthly CSV statement from your Esano Payouts page with sales, fees, refunds, tax, debt and payouts, and see what each column means.

  • Negative balances and amounts you owe

    What happens when a refund, lost dispute or fee is bigger than your Esano balance, how earnings offset it, and the 30-day rule that pauses paid sales.

  • My payout hasn't arrived or is paused

    Check why an Esano payout hasn't arrived, from the payout date and 14-day hold to the $25 minimum, amounts owed, Stripe status and open cases.

  • Fix a failed or returned payout

    What to do when an Esano bank payout shows failed or returned. Fix your bank details on Stripe, see how the retry works and who pays the fee.

  • Change your payout bank account

    Change the bank account Esano pays you into from Seller hub → Payouts → Manage on Stripe. Esano never sees your bank details, so changes happen on Stripe.

  • Your final payout when your shop closes

    When your Esano shop closes, see what money Esano can hold back, how the 120-day review works and how your final payout is sent, with no $25 minimum.