Marketplace rules
What's allowed on Esano, in plain language.
10 articles
- Esano Terms of Use in plain language
A plain-language summary of the Esano Terms of Use. See what you agree to, how to keep your account safe and where the binding text lives.
- Who can use Esano?
Esano is for people 18 or older in the United States and its territories. See the age, location and account rules for buyers and sellers.
- Buyer terms for online purchases
What the Esano Terms and Conditions for Online Sales mean for buyers, including orders, prices, refunds, personal use and what Esano doesn't promise.
- Esano seller terms in plain language
A plain-language summary of the Esano Retailer Terms and Conditions. See what sellers promise, what Esano can do, fees and how to end the relationship.
- What's not allowed on Esano
The prohibited uses and content standards in the Esano Terms of Use, plus the files sellers can't list, in plain language.
- Fee and payment rules in Esano's terms
What the Esano terms say about checkout, prices, the 20% seller fee, payout holds, payout fees and money owed. Summary for buyers and sellers.
- What happens when Esano's rules are broken
How Esano can respond when someone breaks the terms, from removing content or listings to suspending accounts and shops, or taking legal action.
- Appeal a suspension or removal
Think Esano removed a listing or suspended a shop or account by mistake? Here is how to find the reason, contact Esano and file a copyright counter notice.
- How Esano updates its terms
Esano can change its Terms of Use, sales terms and seller terms. Learn when changes take effect, how sellers are told and where to check dates.
- Liability, law and disputes in Esano's terms
A plain-language look at the Esano terms on warranties, limits on liability, governing law, court location, jury waiver and class action waiver.