Look for the file in your Downloads folder, then open it with the right app for its type. Find the type at the end of the file name, such as .png or .svg. To see what each type is, read file types you can buy on Esano.
Images: PNG, JPG, WEBP, TIFF
Double-click the file to open it in your photo viewer, or drag it into a web browser. To edit, use an image editor such as Photoshop, Affinity Photo or Canva. PNG files can have a clear background, which some viewers show as white or a checkerboard.
Vector files: SVG
A web browser shows an SVG as a quick preview. To change it, use a vector app such as Inkscape, Illustrator or Affinity Designer. To cut it with a craft machine, see use SVG and PNG files with Cricut or Silhouette.
PDFs and printables: PDF
Open a PDF in your browser or any PDF reader. When you print, set the scale to Actual size or 100%. Settings such as Fit to page shrink the design and can change its printed size.
Documents, spreadsheets and presentations
- DOCX, XLSX and PPTX open in Microsoft Office. Google Docs, Sheets and Slides can also open them.
- ODT, ODS and ODP open in LibreOffice.
- POTX is a PowerPoint template. Double-click it to start a new presentation.
- CSV, TSV, JSON and TXT open in a text editor. CSV and TSV also open in a spreadsheet app.
- EPUB opens in an ebook reader app, such as Apple Books.
3D models: STL and OBJ
These open in 3D modeling or slicer apps. Esano doesn't pick an app for you, so check what your printer or software accepts.
Fonts and embroidery
- Fonts: see install a font you bought.
- Embroidery files: see use embroidery files with your machine.
ZIP files
Unzip a ZIP before you open what's inside. See download several files or a ZIP.
If a file still won't open
Check that the whole file downloaded, and try a different app. See fix a file that won't open or looks wrong. If a file asks for something odd, such as a password or to enable macros, see download and open files safely.
Common questions
How do I open an SVG file?
Drag it into a web browser to preview it, or open it in a design or cutting app such as Inkscape, Illustrator, Canva or Cricut Design Space.
Related articles
- File types you can buy on EsanoBuying on Esano · Downloads and files
- Use SVG and PNG files with Cricut or SilhouetteBuying on Esano · Downloads and files
- Install a font you boughtBuying on Esano · Downloads and files
- Fix a file that won't open or looks wrongBuying on Esano · Downloads and files
- Download and open files safelyPolicies and safety · Trust and safety
More in Downloads and files
- Download files you bought
- Find and search your purchases
- Get your download links by email
- Fix a download link that doesn't work
- Do Esano download links expire?
- Download several files or a ZIP
- File types you can buy on Esano
- Use SVG and PNG files with Cricut or Silhouette
- Use embroidery files with your machine
- Install a font you bought
- Open Esano downloads on a phone or tablet
- Fix a file that won't open or looks wrong
- Find a missing purchase or file
- What happens if a shop replaces a file I bought
- Are Esano downloads scanned for viruses?
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.