Shop settings and stats

14 articles

• Read your seller hub overview

  See what each part of your Esano seller hub overview shows, from revenue, orders and visits to top listings, recent activity and alerts.

• Find and change your shop settings

  Where to find your Esano shop settings, what you can edit (logo, banner, tagline, vacation mode, custom orders) and what is fixed.

• Can I change my shop name or address?

  Your Esano shop name and web address are set when you open your shop and shown in Settings. Here are the naming rules and where to ask for help.

• Add or change your shop logo and banner

  Upload, crop, replace or remove your Esano shop logo and banner. Includes accepted file types, sizes and what buyers see without them.

• Add or edit your shop tagline

  Write the one-line tagline under your Esano shop name. Learn where it appears, the 80-character limit and how to save or discard changes.

• How your shop page looks to buyers

  See what buyers find on your Esano shop page: banner, logo, name, tagline, rating, item count, shop groups and buttons, and how to preview it.

• Turn on vacation mode

  Pause orders on your Esano shop while you're away. See how to turn vacation mode on and off and what buyers see while it's on.

• Switch between shops in your seller hub

  If you help run another Esano shop, use the shop switcher in the seller hub sidebar to move between your own shop and the shops you help run.

• Read your shop stats

  What each number on your Esano Stats page means: visits, orders, conversion rate and revenue, plus your most visited listings and favorites.

• Change the date range on your stats

  Switch your Esano Overview and Stats between the last 14 and 30 days, and learn how the comparison with the previous period works.

• Where your shop visits come from

  Understand the traffic sources on your Esano Stats page, from Esano search and category pages to Google, Pinterest, social and direct visits.

• Why Esano hid, suspended or closed your shop

  What the Seller hub notices hidden, suspended and closed mean, what happens to your orders and earnings, and how to reach Esano about it.

• Close your shop

  How to close your Esano shop by email, what happens to new sales and undelivered orders, and what to use instead if you only need a break.

• How Esano counts visits to your shop

  See what counts as a visit on your Esano stats, what is left out such as your own visits and bots, and why your numbers may differ from other tools.