Settings shows your shop name and address, but it has no way to edit them. You pick both when you open your shop. If you need help with either, contact Esano support.
Where to see your name and address
- Open Settings in the seller hub.
- Stay on the Shop tab.
- Scroll to Shop details.
Shop name and Shop address are listed there, along with Main category and style and Open since. The address looks like esano.com/shop/your-shop-name. Select it to open your shop page. While vacation mode is on it shows as plain text.
Why there's no edit option
Your shop name also becomes your web address when you open your shop, so both are set at setup. For the naming rules and how the address is made, see choose a shop name and web address.
Ask for a change
If you need a different shop name or address, email customerservice@esano.com or see how to contact support. Include your current shop address so the team can find your shop.
Update how your shop looks instead
You can change these yourself at any time:
- Your logo and banner: Add or change your shop logo and banner
- The line under your shop name: Add a shop tagline
- How you group listings: Create and manage shop groups
Common questions
How long can a shop name be?
Shop names are 3 to 40 characters. They can use letters, numbers, spaces and the symbols & ' . -, and must start with a letter or number.
What does "Already taken" mean?
Another shop already uses that name or web address. Try a different name.
Related articles
- Find and change your shop settingsSelling on Esano · Shop settings and stats
- Choose a shop name and web addressSelling on Esano · Opening a shop
- Add or change your shop logo and bannerSelling on Esano · Shop settings and stats
- Add or edit your shop taglineSelling on Esano · Shop settings and stats
- Help shoppers find and share your shopSelling on Esano · Getting found in search
More in Shop settings and stats
- Read your seller hub overview
- Find and change your shop settings
- Add or change your shop logo and banner
- Add or edit your shop tagline
- How your shop page looks to buyers
- Turn on vacation mode
- Switch between shops in your seller hub
- Read your shop stats
- Change the date range on your stats
- Where your shop visits come from
- Why Esano hid, suspended or closed your shop
- Close your shop
- How Esano counts visits to your shop
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.