If you can work in more than one shop, the shop box at the top of your seller hub sidebar becomes a switcher. Select it, pick a shop and the seller hub reloads on that shop's overview.
Switch shops
- Open your seller hub at esano.com/dashboard.
- Select the shop box at the top of the sidebar. It shows your role and "Switch shop," such as "Manager · Switch shop."
- In the Switch shop menu, pick a shop.
The page says "Switching…" for a moment and then opens that shop's Overview. The active shop has a check mark.
What the menu shows
The menu is titled Your shops if you own a shop, or Shops you help run if you only help run other people's shops. Each row shows the shop's logo or first initial, its name and your place in it:
- "Your own shop" for the shop you own
- Your role and the owner's name for shops you help run, such as "Manager · June Ortiz"
View shop at the bottom of the menu opens the public page of the active shop.
What changes when you switch
Everything in the seller hub follows the active shop: the overview, listings, orders, messages, reviews, stats and settings. You see only what your role in that shop allows. A banner at the top says "You're helping run {shop} as {Role}" whenever you're working in a shop you don't own.
For example, you might be the owner in your own shop and a Support team member in a friend's shop. Your sidebar and numbers change with each one.
Esano remembers your choice
Esano remembers the shop you picked on this browser for up to a year. The next time you open the seller hub, you land back in it. To go back to your own shop, open the switcher and pick it.
If you only have one shop
You won't see a menu. The sidebar shop box shows your shop's logo and name with View shop, which opens your public shop page.
Stop helping run a shop
Team members can leave a shop from the banner at the top of the seller hub. The owner can't leave their own shop. Find out more in Leave a shop you help run.
Common questions
Why don't I see a shop switcher?
The switcher only appears when you can work in more than one shop. With one shop, the sidebar shows that shop and a View shop link.
Can I own more than one shop?
Each Esano account can open one shop. You can help run other people's shops as a team member and switch between them.
Related articles
- Read your seller hub overviewSelling on Esano · Shop settings and stats
- Find and change your shop settingsSelling on Esano · Shop settings and stats
- How your shop page looks to buyersSelling on Esano · Shop settings and stats
- Leave a shop you help runSelling on Esano · Shop teams and groups
- Shop team roles and what each can doSelling on Esano · Shop teams and groups
More in Shop settings and stats
- Read your seller hub overview
- Find and change your shop settings
- Can I change my shop name or address?
- Add or change your shop logo and banner
- Add or edit your shop tagline
- How your shop page looks to buyers
- Turn on vacation mode
- Read your shop stats
- Change the date range on your stats
- Where your shop visits come from
- Why Esano hid, suspended or closed your shop
- Close your shop
- How Esano counts visits to your shop
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.