Edit a listing

Open the listing from Seller hub → Listings, change what you need, and select Save changes. Changes to a live listing are saved right away and the public pages refresh.

Open the editor

There are two ways to get to a listing:

• Select its title in the table on the Listings page.
• Select the ••• menu on its row, then Edit.

You can also search or filter to find it first. See find and filter your listings. The header of the editor shows the listing's status and its number. For a live listing, View on Esano takes you to the public page.

Save a change

1. Change any field. The status line switches to Unsaved changes.
2. Select Save changes. It shows Saving…, then "All changes saved."

On a live listing, Save changes is the main button. On a draft you also see Publish.

If something is wrong, the editor marks the field and shows "Some fields need a fix. They're marked above." Each field's message says what to change.

What you can change

• Details: title, category, description, shop groups, Works with and keywords. See write a title and description.
• Price and licenses: price, Original price and licenses. Buyers see the new price on the listing page after you save. See set a price and run a sale.
• Photos: add, crop, reorder or remove. See crop and reorder photos.
• Files: replace the files buyers download. See replace files on a live listing.
• File specs and Offer personalized versions.

Photo and file changes happen the moment they finish uploading or you select Remove. You don't need to press Save changes for them.

What a live listing must keep

Esano won't let a live listing lose what it needs to be live.

• Saving without a title, category or price gives "A live listing needs a title, category and price. Unpublish it first to clear them."
• Removing the last photo or the last file gives "A live listing needs at least one preview and one file. Unpublish it first, or add another."

To swap a photo or file, add the new one first, then remove the old one.

When you can't save

• If your shop is suspended, you'll see "Your shop is suspended, so this listing can't be changed or published." See why Esano hid, suspended or closed your shop.
• If Esano removed the listing, you can still edit and save it, but it can't be published again. The editor shows the reason. See what listing statuses mean.
• If a team member's role doesn't include listings, the Listings page isn't available to them. See shop team roles and what each can do.

Duplicate description notice

After every save, Esano compares the description with your other listings. If it's nearly the same as another one, you'll see a note under Description. Saving still works. See fix a "nearly the same" description notice.