Sign in to Esano

Select Sign in in the site header, enter your email and password, then select Sign in. If you don't want to use your password, select Email me a sign-in code instead.

Sign in with your password

1. Go to esano.com and select Sign in.
2. Enter your Email address.
3. Enter your Password.
4. Leave Stay signed in checked, or uncheck it on a shared computer.
5. Select Sign in.

Some actions ask you to sign in first, such as messaging a shop. The window works the same way, and the heading may be more specific, like "Sign in to message" followed by the shop name.

Sign in with an email code

If you can't remember your password, select Email me a sign-in code. Esano sends a 6-digit code to your email. Follow sign in with an email code.

What Stay signed in does

Stay signed in is checked by default. It keeps you signed in on that browser between visits.

If you uncheck it, Esano uses a browser-session sign-in that ends when you close the browser. Use this on a library, school or other shared computer. If you keep getting signed out, see why Esano signed me out.

Signing in with an email code, and creating an account, always keep you signed in on that browser. On a shared computer, sign out when you finish.

Your cart and favorites

If you add items to your cart or favorites before you sign in, they're saved on that device. When you sign in, Esano merges them into your account. See how your cart is saved when you check out.

If your account was never confirmed

If you registered but never entered your code, signing in with your password sends you a new code and opens Confirm your email. Enter the code, then select Confirm and sign in.

If you can't sign in

• "Email or password is incorrect." See fix an incorrect email or password.
• You forgot your password. Reset it with a code.
• Your code doesn't arrive. See why a code might not arrive.
• "Too many attempts. Please wait a minute and try again." Wait a minute, then try again.

Need more help? Contact Esano support.