Open the account menu in the site header (your photo or initial) and select Account settings. You can also go straight to esano.com/account/settings.
Open Account settings
- Sign in to esano.com.
- Select your photo or initial at the top right of any page.
- Select Account settings.
If you're signed out, the page says "Sign in to manage your account." Sign in and it opens.
What's on each tab
Account settings has three tabs in a menu on the left: Account, Security and Payments.
Account
This is the page that opens first. It has four rows:
- Your photo: shown on reviews you write and in messages. See add or change your profile photo.
- Your name: your first name, shown in your account menu and on reviews you write. See change your name on Esano.
- Email: the address you sign in with, and where Esano emails you. See change your email address on Esano.
- Email notifications: one switch, New messages. See stop or turn off Esano emails.
Security
The Security tab has your Password and Signed-in devices. See change your Esano password and sign out of Esano.
Payments
The Payments tab has Cards and Billing addresses. See manage saved billing addresses.
How changes are saved
Each row saves on its own, and the Account tab has no single "Save all" button:
- Your name saves when you select Save.
- Email starts a confirmation when you select Change email.
- Your photo saves when you select Use crop in the crop window.
- Email notifications saves as soon as you click the switch.
A short message under each row tells you whether the change worked.
Other places for your information
- Your saved files are on the Favorites page, not in settings.
- Your shop's name, logo and details are in your Seller hub. See find and change your shop settings.
- To ask for a copy of your data, see get a copy of your data or correct it. To delete your account, see delete your Esano account.
Common questions
Why does Account settings say "Sign in to manage your account"?
You're signed out. Sign in to Esano and open Account settings again.
Where do I change my shop's name or logo?
Shop details live in your Seller hub, not in Account settings. Account settings only covers your personal account.
Related articles
- Change your name on EsanoYour account · Account settings and emails
- Change your email address on EsanoYour account · Account settings and emails
- Turn off Esano emails, including message emailsYour account · Account settings and emails
- Change your Esano passwordYour account · Signing in and security
- Find and change your shop settingsSelling on Esano · Shop settings and stats
More in Account settings and emails
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.