Sign out of Esano

Updated

To sign out on this browser, open the account menu in the site header and select Sign out. To sign out everywhere, go to Account settings → Security and select Sign out of all devices.

Sign out on this browser

  1. Open the account menu in the site header (your photo or initial).
  2. Select Sign out.

You're signed out on that browser only. Other devices stay signed in.

Do this every time you finish on a shared computer. Esano's Terms of Use ask you to exit your account at the end of each session and use particular caution on public computers.

Sign out of all devices

Use this when you lost a phone, signed in on a computer you don't control, or think someone else got into your account.

  1. Sign in to esano.com.
  2. Open the account menu and select Account settings. See find your account settings.
  3. Select Security in the left menu.
  4. In the Signed-in devices row, select Sign out of all devices.

When it finishes, Esano shows "Signed out everywhere." and takes you to the home page. This signs out the browser you're using too, so you'll need to sign in again.

What happens next

  • Every other device needs to sign in again. A device may take a short time to be signed out.
  • Your password doesn't change. If you're worried someone has it, also change your password.
  • Your cart and favorites on your account stay saved. If an item seems to be missing, see why an item left your cart.

If you can't open Account settings

If you can't sign in, you can't reach Security. Reset your password instead, since that also signs your other devices out. See reset a forgotten password.

If sign out fails

If you see an error such as "Something went wrong. Please try again.", try once more. If it keeps failing, check your internet connection or contact Esano support.

If you were signed out and don't know why, see why Esano signed me out.

Common questions

What does Sign out of all devices do?

It signs you out of your Esano account on every device and browser, including the one you're using.

More in Signing in and security

Still need help?

Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.

Contact Esano support