File types Esano doesn't accept

Updated

Esano refuses 35 specific file extensions, plus anything else not on the supported list. A refused file is stopped before the upload starts, or blocks a ZIP that contains it.

Refused file extensions

Vector and design source EPS, AI, DXF, PSD, PSB, PROCREATE, AFDESIGN, AFPHOTO, FIG, SKETCH

Publishing and presentations RTF, INDD, IDML, KEY

Cutting and laser machines STUDIO, STUDIO3, FCM, LBRN, LBRN2

Embroidery EXP (and the companion INF and BMP files). See sell embroidery files.

3D and CAD 3MF, BLEND, STEP, DWG

Brushes and presets ABR, BRUSH, BRUSHSET, SWATCHES, XMP, DNG

Digital notebooks GOODNOTES

Other archives RAR, 7Z, TAR, GZ. Use a ZIP instead. See ZIP files for listings.

Esano can't safely inspect these formats yet. You'll see "This format cannot be safely inspected. Choose a supported file." when you try to upload one, and a ZIP containing one is blocked.

Types Esano doesn't sell at all

  • Audio and music, such as MP3 and WAV
  • Video and motion, such as MP4 and MOV
  • Software, installers, source code and scripts, such as EXE, DMG, APK, HTML and PY
  • Password protected or encrypted archives
  • Files that fail the virus scan or contain macros or scripts

Esano doesn't accept links to Canva, Google Docs, Notion, Figma or other sites as the product file. Esano can't store or scan those, so uploads must be real files.

What to do instead

Not sure whether your product fits? Read what you can sell on Esano and what's not allowed on Esano, or contact Esano support.

Common questions

Can I sell Canva, Google Docs or Figma links?

No. Esano doesn't accept links to files hosted elsewhere in place of uploaded files. Links can't be stored or scanned like uploads.

Will unsupported formats be added later?

Esano may add more formats in the future. Today only the types in the supported list are accepted.

More in Files and uploads

Still need help?

Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.

Contact Esano support