Everything on Esano, including products, shop pages and anything you post, must follow the law and the content standards in the Terms of Use. The binding text is at esano.com/terms-of-use. These are the main rules.
Content that isn't allowed
Products, services and posts on Esano must not:
- Be defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
- Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe anyone's patent, trademark, trade secret, copyright or other rights. See original work requirements for sellers.
- Violate other people's legal rights, including rights of publicity and privacy.
- Be likely to deceive anyone.
- Promote or help with any illegal activity.
- Cause needless annoyance, anxiety or alarm to others.
- Impersonate anyone or misrepresent who you are or who you work with.
- Suggest that Esano or anyone else endorses them when that isn't true.
- Involve contests, sweepstakes, barter, advertising or other sales promotions, unless you are a seller authorized by Esano.
How you can't use the website
You may use Esano only for lawful purposes. The terms prohibit:
- Breaking any federal, state, local or international law, including export laws.
- Exploiting or harming minors, or asking minors for personal information.
- Sending or uploading material that Esano considers inappropriate. Esano decides this in its sole discretion.
- Sending ads, junk mail, chain letters or spam without Esano's written consent.
- Impersonating Esano, an Esano employee, another user or anyone else.
- Any other conduct that limits other people's use of the site, or that Esano decides could harm Esano or its users or create liability.
Technical misuse
You also may not:
- Use bots, spiders or other automatic tools to access the site or copy its material.
- Copy site material by hand without Esano's prior written consent.
- Overload, damage or interfere with the site or anyone else's use of it.
- Introduce viruses, worms or other harmful code.
- Try to gain unauthorized access to the site, its servers or connected databases.
- Launch denial-of-service attacks.
Files sellers can't list
Esano sells digital downloads. The seller sign-up page says to upload the actual files in a supported format. These are not accepted:
- External delivery or template links
- Audio
- Video
- Software and scripts
Files must also pass Esano's upload checks. See File types Esano doesn't accept for the full list, File types you can sell on Esano for supported formats and What you can and can't put in a listing for listing rules.
Who decides
The terms give Esano the right to decide what is inappropriate and to remove content for any reason, in its sole discretion. See what happens when Esano rules are broken.
Report something that breaks these rules
Esano says it doesn't review everything before it is posted. If you see something that breaks the rules, see Report a listing or shop for how to report it. For copyright concerns, see How to report copyright infringement.
Common questions
Is adult content allowed on Esano?
No. The content standards say products and posts must not promote sexually explicit or pornographic material, and must not be obscene or indecent.
Can I use bots or scrapers on Esano?
No. The terms prohibit robots, spiders and other automatic tools that access the website, and manual copying of its material without written consent.
Related articles
- Copyright and original work rules for sellersPolicies and safety · Copyright and intellectual property
- What happens when Esano's rules are brokenPolicies and safety · Marketplace rules
- Report a listing or shopPolicies and safety · Trust and safety
- File types Esano doesn't acceptSelling on Esano · Files and uploads
- What you can and can't put in a listingSelling on Esano · Creating and managing listings
More in Marketplace rules
- Esano Terms of Use in plain language
- Who can use Esano?
- Buyer terms for online purchases
- Esano seller terms in plain language
- Fee and payment rules in Esano's terms
- What happens when Esano's rules are broken
- Appeal a suspension or removal
- How Esano updates its terms
- Liability, law and disputes in Esano's terms
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.