An Esano password needs at least 8 characters. You set one when you register, and you can change it any time in your security settings.
The rules
- Use at least 8 characters.
- When you set a new password, enter it twice. The two entries must match.
- When you change your password, choose one that's different from your current one.
You can also skip passwords and sign in with an email code at any time.
Where you set a password
You enter a password in three places:
- Register: the Password field, which shows the hint "At least 8 characters". See create an Esano account.
- Account settings → Security: the New password and Confirm password fields. See change your password.
- Set a new password (after Forgot your password?): the New password and Confirm new password fields. See reset a forgotten password.
Messages you might see
| Message | What it means |
|---|---|
| Use at least 8 characters. | The password is too short. |
| The passwords don't match. | The two new-password entries are different. Retype both. |
| Choose a stronger password: at least 8 characters. | Esano rejected the password as too weak. Make it longer. |
| Choose a password you haven't used here before. | The new password is the same as your current one. |
| Your current password is incorrect. | The Current password you entered when changing your password is wrong. |
Choose a strong password
Esano's rule is only a minimum. A longer password is safer. These habits help:
- Use a password you don't use anywhere else.
- Use a password manager so you don't have to remember it.
- Avoid names, birthdays and simple patterns that someone could guess.
- Don't share it. Esano's Terms of Use ask you to keep your password confidential. For more safe habits, see keep your Esano account secure and how Esano protects your data.
If you've forgotten your password
You don't need your old password to get back in. Reset it with a 6-digit code or sign in with an email code.
Common questions
How long does my Esano password need to be?
At least 8 characters.
Can I reuse my current password when I change it?
No. If you try, Esano says "Choose a password you haven't used here before."
Related articles
- Create an Esano accountYour account · Signing in and security
- Change your Esano passwordYour account · Signing in and security
- Reset a forgotten Esano passwordYour account · Signing in and security
- Keep your Esano account secureYour account · Signing in and security
- How Esano protects your dataYour account · Privacy and your data
More in Signing in and security
- Create an Esano account
- Sign in to Esano
- Sign in with an email code
- Change your Esano password
- Reset a forgotten Esano password
- My Esano code or email didn't arrive
- Fix "That code is incorrect or has expired"
- Fix "Email or password is incorrect"
- Why Esano signed me out
- Sign out of Esano
- Keep your Esano account secure
- Someone else accessed my Esano account
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.