The activity log shows who did what in your shop, newest first, for the last 90 days. Open Settings → Team and scroll to Activity. Only the shop owner can see it.
Open the activity log
- Go to Settings → Team.
- Scroll below the team table to Activity.
- Read the list. Each line shows an avatar, the person's name, what they did, and how long ago.
The log shows 50 entries per page. Use the page links under the list to go back further.
Filter by person
Use the Show activity by menu above the list. Choose Everyone or pick one person. If that person has no entries, you'll see "Nothing from this person in the last 90 days."
An empty log says "Nothing yet. Changes your team makes show up here for 90 days."
What the log records
Entries read like "Sam edited" and the listing's name. When the item still exists, its name links to it. The log covers:
- Listings: created, edited, published, unpublished, deleted, price changes (with the old and new price) and files replaced.
- Buyers: replies to messages, replies to reviews, and updates to custom orders.
- Orders: download links resent, refunds issued and refund requests declined.
- Team: someone joined, was removed, left, or had their role changed.
- Invites: sent, resent, cancelled, or declined by the person invited.
Entries show the first name of the team member, or the email address for a declined invite.
People who are gone
If someone was removed or left, their older entries show "Former member" instead of their name. Their history stays in the log until it passes 90 days.
How long entries stay
Entries older than 90 days are removed, so the log always covers the most recent three months.
Who sees what
The owner is the only one who can open Settings → Team. Managers, Listings and Support members can't see the log. See shop team roles and what each can do.
Common questions
How long does Esano keep the activity log?
The log shows the last 90 days of activity. Older entries are removed.
Who can see the activity log?
Only the shop owner. It sits under Settings → Team, which no other role can open.
Related articles
- Shop team roles and what each can doSelling on Esano · Shop teams and groups
- Remove someone from your shop teamSelling on Esano · Shop teams and groups
- Change a shop team member's roleSelling on Esano · Shop teams and groups
- Shop team limits and ownership rulesSelling on Esano · Shop teams and groups
- Who on your team can see shop messagesSelling on Esano · Messages and reviews for sellers
More in Shop teams and groups
- Shop team roles and what each can do
- Invite someone to your shop team
- Accept an invite to join a shop team
- Resend or cancel a shop team invite
- Change a shop team member's role
- Remove someone from your shop team
- Leave a shop you help run
- Shop team limits and ownership rules
- Emails Esano sends about shop teams
- Create and manage shop groups
- Add listings to shop groups
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.