Remove someone from your shop team

To remove someone, go to Settings → Team, open the ··· menu on their row and choose Remove from shop. They lose access to your shop right away.

Remove a team member

1. Go to Settings → Team.
2. On the person's row, open the menu (the ··· button).
3. Select Remove from shop.
4. Read the message in the dialog, then select Remove from shop again to confirm.

You will see "[Name] was removed from" your shop's name. Only the shop owner can remove people.

What happens after you remove someone

• They lose access to your shop. The change takes effect on their next request, so they can't keep working.
• The listings they made stay in your shop.
• The activity log keeps their history. Their past actions show under "Former member" once they're gone.
• The removal is recorded in the log ("removed" and the person's name).
• Their spot on your team opens up for someone else. See shop team limits and ownership.

Removing someone doesn't touch their Esano account. It only ends their link to your shop.

Invite them again later

You can invite the same person again at any time. They'll need to accept the new invite. See invite someone to your shop team.

Remove or change role?

If the person should keep helping, but with less access, change their role instead. Roles are fixed. See shop team roles and what each can do.

What the person sees

Nothing is emailed when you remove someone. The next time they open the seller hub, the shop no longer appears. If they help run other shops, or own one, they continue in those. If not, they go to the seller setup page.

If someone leaves on their own

Team members can also leave a shop themselves. That frees their spot, too, and shows in your activity log as "left the shop".