You must be 18 or older to use Esano. Esano's privacy policy says the site is not intended for children under 18, and Esano does not knowingly collect their personal information.
What under-18 users should not do
The privacy policy says that if you are under 18, you should not:
- Use the site or provide information on it.
- Register for an account.
- Make purchases.
- Use the interactive or public comment features, such as messages and reviews.
- Give Esano any information about yourself, including your name, address, telephone number, email address or any screen name or user name.
The Terms of Use add that Esano is offered to users who are 18 or older and live in the United States or its territories or possessions. By using Esano, you state that you are old enough to form a binding contract with Esano.
If a child's information is on Esano
The privacy policy says that if Esano learns it has collected or received personal information from a child under 18 without verification of parental consent, it will delete that information.
If you think a child under 18 has an account or has sent Esano information:
- Email customerservice@esano.com or call 888-463-7051.
- Say which account or email address is involved.
- Say what information you think was shared.
Esano's policy does not describe how it verifies parental consent, so don't assume a parent can approve an account for a minor.
Why this matters
Because the site is for adults only, you will see no separate children's privacy settings. Everything else in the policy applies to every account. Read what personal data Esano collects for the full list.
For more on who can use Esano and its terms, see who can use Esano and Esano Terms of Use in plain language.
Common questions
Can a teenager use Esano with a parent's permission?
Esano's privacy policy says no one under 18 may provide information to the site, register or make purchases. It does not describe a parental-consent option.
What if a child signed up by mistake?
Email customerservice@esano.com. The policy says Esano will delete personal information it learns it collected from a child under 18 without verification of parental consent.
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- What personal data Esano collectsYour account · Privacy and your data
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- Esano Terms of Use in plain languagePolicies and safety · Marketplace rules
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Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.