On a listing page, the licenses are under Choose a license next to the price, and the full wording is under License and usage in the item details. After you buy, your license appears in your cart, your receipt and Purchases and reviews.
Before you buy: on the listing page
- Open the listing.
- Find Choose a license next to the price. It shows each license the shop offers, a short summary and the price.
- Select a license. The price above updates to match.
- Scroll to License and usage for the full wording of each license offered.
Every listing offers Personal. Commercial and Extended appear only if the shop offers them. The terms under License and usage are the same wording described in Esano license types explained.
You can also message the shop from the listing page. The message window links to License options so you can jump back to this section. See Ask a shop about a license.
Change the license in your cart
Your cart holds one entry per listing, with the license you picked. To change it, go back to the listing, choose a different license and select Add to cart again. That replaces the license on the cart entry.
Your cart shows the license under each item, for example "Personal license".
After you buy
Your license is saved with each item on your order. To see it:
- Open the account menu and select Purchases and reviews.
- Find the order and the item. If you can't find it, see Find and search your purchases.
- Look for the license in the item details, for example "Personal license", followed by the file formats and file count.
Your email receipt also lists the items with their license and shop. The license shows on checkout too, next to each item's shop name.
What if I picked the wrong license?
Before you pay, change it in your cart as described above. After you pay, message the shop from Purchases and reviews. Shops can refund an order themselves and can choose "Wrong license" as the reason. See Esano's refund policy for digital files.
Common questions
Where is the license on a listing page?
Choose a license is in the buy box, next to the price. The full wording is in License and usage, further down the page.
Can I change my license after I pay?
Your order keeps the license you chose at checkout. If you chose the wrong one, message the shop.
Related articles
- Esano license types explainedBuying on Esano · Licenses and using your files
- What the Personal license allowsBuying on Esano · Licenses and using your files
- Ask a shop about a licenseBuying on Esano · Licenses and using your files
- Use your cart drawerBuying on Esano · Cart and checkout
- Find and search your purchasesBuying on Esano · Downloads and files
More in Licenses and using your files
- Esano license types explained
- What the Personal license allows
- What the Commercial license allows
- What the Extended license allows
- Sell products made with Esano files
- Use Esano files for print-on-demand
- Use Esano files in client work
- Can I share or resell files I bought?
- Licenses for custom orders
- What happens if you break a license
- Ask a shop about a license
Still need help?
Email customerservice@esano.com or call 888-463-7051 (toll-free). Include your order number if you have one.