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Orders & buyers on Esano

Sales, messages, reviews, and custom work.

Manage orders

See sales after someone pays.

  • Where to see orders

    Seller sales are on the shop dashboard Orders tab. Buyers see Purchases, which is different.

  • First sale checklist

    Finish Payment Setup, confirm the listing is public, deliver via Esano Download, and message from the Orders tab if needed.

Messaging

Talk to buyers and reviews.

  • How to message a buyer

    From Orders, press Message Customer. The thread stays on that tab in a dialog. Or use Messages.

  • Reviews

    Buyers leave reviews from Purchases with Review. Sellers see them on the listing and shop.

Custom orders

Turn custom requests on and complete them.