Keep your transaction on Esano
BuyingUpdated Sat Aug 22 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
If a seller (or someone pretending to be one) asks you to pay off Esano, stop.
Why it matters
- Stripe is how Esano records that you paid. Off-platform payment is not an Esano order.
- Downloads are signed URLs from Esano's file storage. A Google Drive link in a DM is not that.
- Messages are stored on Esano. That history is what support can see.
Pay on Checkout. Download with Download on Purchases or the Esano receipt email.
Select an issue
A seller already asked me to pay elsewhere
Do not pay. Contact us with the conversation and listing URL.
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Still have questions?
File or order problems: message the seller first. Account and payment: contact Esano.
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